Policies & FAQs

What is your Cancellation Policy?

Rest Easy Cancellation Coverage: Includes our Best Available Rate plus $35 per night for cancellation coverage. You may cancel for any reason up to 3:00 pm Pacific Time the day before arrival and receive a refund of your lodging deposit, minus the $35 per night fee. This coverage applies only to cancellations before arrival. Once you have checked in, unused nights are non refundable and early departures do not receive refunds. Enhancements may still be charged if they are cancelled within 24 hours.

What is your Smoking Policy?

Smoking of any kind is strictly prohibited on the premises. A smoking policy violation fee of $500 will be assessed to all transgressors.

What is your Pet Policy?

Thank you for considering staying with us. We are a pet-free & allergen facility. We DO NOT accept Pets or Emotional Support Animals (even if it has an Emotional Support Service ID #).The laws in California allow a person with a disability to bring a trained service dog or psychiatric service dog to all public places but not emotional support animals. (A public place includes libraries, hotels, shops, restaurants, theaters, and hospitals.) There are many pet sitting facilities nearby we can recommend if that would be helpful.

What is your Parking Policy?

One complimentary parking space per reservation.

What is your Rate Policy?

The base room rate for each Suite allows 2 guests. The additional guest fee is $35/night, including all ages.

What is your Key Policy?

Room Keys must be returned or a $50 charge will be applied to your bill.

What is your Room Items Policy?

If room items are missing, a fee of $25 per missing item will be added to your bill.

Is your Property Guest Accessible?

Please note, the property is not wheelchair accessible.